Refund Policy

Our Refund Policy


We have prepared this Refund Policy to explain when you can request a refund with respect to products and services acquired from HosttoCloud or through us from our partners and/or affiliates (collectively “Services”).

General Terms

General terms apply to all refund eligible Services. In addition, there may be special term(s) that apply to a specific product and/or service and those are outlined below.

Additional refund requirements may apply based on specific terms and conditions notified to you when purchasing any Service(s).

Special Terms

Domain Name Registration

Web Hosting

Private Email Hosting

SSL Certificates

PremiumDNS

Apps Marketplace

Non-refundable Services

All other Services are non-refundable, including but not limited to:

Refund Requests

If you think you are eligible for a refund, you can submit a helpdesk ticket here. You must include the following information in your request:

Contacts

If you have questions about our Refund Policy, you can contact HosttoCloud at support@hosttocloud.com

We Accept

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